Frequently Asked
Questions

Planning a Visit

Where are you located?

Visit us in Brackendale at 41015 Government Road, Squamish BC V0N 1H0

Is there parking?

Yes, there are 15 parking spots available! Once you've pulled into the gate, drive past our greenhouses and park in the gravel lot at the far end of the driveway.

What are your operating hours?

Local Roots is open daily 9am-5pm during the growing season, from March to November.

Is the property child-friendly?

Absolutely!

Is the property dog-friendly?

Well-behaved furry family members are welcome, but must be leashed at all times. 

Products & Services

Is your produce organic?

Local Roots uses sustainable and organic growing practices for all produce grown onsite, but we aren’t officially certified. We source both certified organic and conventionally grown produce from other farms in BC. 

Do you sell Sea Soil?

Yes! We carry both the Original Sea Soil and Container Complete, in addition to other manures and potting mixes. You can order online for pick up at the property or come in to browse options.

Do you offer bulk soil?

Not at this time.

Do you offer wholesale?

We offer wholesale on select produce grown onsite. Please contact us directly for specific inquiries!

Returns, Delivery, and Discounts

What is your return policy?

Garden goods and seed packets can be returned within 30 days of purchase with original receipt. All merchandise must be returned in original packaging and condition. 

Plants can be returned within 7 days of purchase with an original receipt. Plants must be undamaged and in viable living condition. 

Produce, gift cards, and clearance items are final sale.

Do you deliver?

Local Roots does not currently offer delivery. All online orders can be picked up at the market once they are ready (you will receive a notification).

Local courier services are available for an additional charge, and can be arranged at the time of purchase.

Do you offer gift cards?

Yes! You can purchase gift cards in person at our market store, on the website, or by calling in and giving your payment information over the phone. If ordering online, be sure to check your Spam folder if your gift card email is missing!

Do you offer a discount to members of the Squamish Gardeners Club?

Yes! Members of the Squamish Gardeners Club and Squamish CAN receive a 10% discount on any plant stock with presentation of your membership card. This discount can’t be applied to any promotions, sales or clearance items.